About us

Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after the production is complete and are shipped via UPS, USPS, FedEx with

tracking and drop-off without signature. If you prefer delivery by express service with required signature, an additional cost will be

applied, so please contact us at support@onovian.com before choosing this method. Whichever shipment choice you make, we will

provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary

according to total weight of the shipment. Your package will be dispatched at your own risk, but special care is taken to protect

fragile objects.

Boxes are amply sized and your items are well-protected.