About us

Terms and conditions of use

Your use of the website, content and services (“Service”) made available by Onovian is subject to the terms of a legal contract

between you and Onovian. These General Terms and Conditions of Use ("General Terms") explain how the legal contract between

you and Onovian is made and sets out the terms of that contract.

1. Agreement to Terms.

Unless we agree otherwise in writing, your contract with us always includes the General Terms. To the extent any area within the

Service contains specific terms and conditions concerning its use ("Specific Terms"), your contract with Onovian will also include

those Specific Terms. To the extent there is a direct conflict between the General Terms and the Specific Terms, the Specific Terms

shall prevail. Together, the General Terms and Specific Terms, if any (the "Terms"), form the legal and binding contract between

you and Onovian. Because the Terms are a legally binding contract, you should carefully read them before accessing or using the

Service.

By clicking to accept or agree to the Terms or by using the Service, you agree to comply with the Terms and all applicable laws

and regulations in connection with your use of the Service and your purchases on the Service. If you do not want to be bound by

these Terms, please do not use the Service.

2. Privacy.

You understand and agree that by using the Service, we will collect personal information about you. "Personal information" means

information that can be linked to a specific individual, such as name, postal address, telephone numbers, e-mail address, and

credit card number. Personal information also includes demographic information (e.g., identity of bride, date and location of the

wedding, and other biographical and demographic information), location information (e.g., zip code, fine location information), and

other information about a specific individual, once it is associated with personal information.

We keep your personal information private and secure. We only use personal information to process your orders.

If you subscribed to our newsletter, we may notify you of current promotions, specials and new products via email. You may

unsubscribe from our newsletters, if you don’t wish to receive such information.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your

shopping cart at any time.

3. Children.

You must be at least 13 years old to use the service, and, if you are under 18, you may use the service only with the permission

and involvement of a parent or guardian.

4. Product Availability

All products listed in our online store are made-to-order, unless specified otherwise. Please allow us 55 days to produce your gown

and get it delivered to your door.

5. Payment

Payment is due at the point of order. Onovian accepts major credit cards such as Visa, MasterCard and PayPal. There is no

surcharge for using your credit card to make purchases.

6. Time

Onovian recommends placing your order as far in advance of the event as possible to allow time for production, shipment and any

necessary alterations. Your order process might take 30-55 days. These time frames are tentative and subject to change according

to the production schedule.

7. Delivery

Standard delivery from Onovian to customer is approximately 1-2 weeks. A photo of your dress will be sent to your email after the

production is complete and before delivery is arranged.