Your use of the website, content and services (“Service”) made available by Onovian is subject to the terms of a legal contract
between you and Onovian. These General Terms and Conditions of Use ("General Terms") explain how the legal contract between
you and Onovian is made and sets out the terms of that contract.
Unless we agree otherwise in writing, your contract with us always includes the General Terms. To the extent any area within the
Service contains specific terms and conditions concerning its use ("Specific Terms"), your contract with Onovian will also include
those Specific Terms. To the extent there is a direct conflict between the General Terms and the Specific Terms, the Specific Terms
shall prevail. Together, the General Terms and Specific Terms, if any (the "Terms"), form the legal and binding contract between
you and Onovian. Because the Terms are a legally binding contract, you should carefully read them before accessing or using the
By clicking to accept or agree to the Terms or by using the Service, you agree to comply with the Terms and all applicable laws
and regulations in connection with your use of the Service and your purchases on the Service. If you do not want to be bound by
these Terms, please do not use the Service.
You understand and agree that by using the Service, we will collect personal information about you. "Personal information" means
information that can be linked to a specific individual, such as name, postal address, telephone numbers, e-mail address, and
credit card number. Personal information also includes demographic information (e.g., identity of bride, date and location of the
wedding, and other biographical and demographic information), location information (e.g., zip code, fine location information), and
other information about a specific individual, once it is associated with personal information.
We keep your personal information private and secure. We only use personal information to process your orders.
If you subscribed to our newsletter, we may notify you of current promotions, specials and new products via email. You may
unsubscribe from our newsletters, if you don’t wish to receive such information.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your
shopping cart at any time.
You must be at least 13 years old to use the service, and, if you are under 18, you may use the service only with the permission
and involvement of a parent or guardian.
All products listed in our online store are made-to-order, unless specified otherwise. Please allow us 55 days to produce your gown
and get it delivered to your door.
Payment is due at the point of order. Onovian accepts major credit cards such as Visa, MasterCard and PayPal. There is no
surcharge for using your credit card to make purchases.
Onovian recommends placing your order as far in advance of the event as possible to allow time for production, shipment and any
necessary alterations. Your order process might take 30-55 days. These time frames are tentative and subject to change according
to the production schedule.
Standard delivery from Onovian to customer is approximately 1-2 weeks. A photo of your dress will be sent to your email after the
production is complete and before delivery is arranged.